Igniting Workplace Enthusiasm
 
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Events

Thursday, 03 August, 2017
  • Dale Carnegie Course (09:00 - 16:30 )
    Event Details
    Thursday, 03 August, 2017
    09:00 - 16:30
    Classics Museum
    11 Railside Place
    Dinsdale
    Hamilton, 3204
    New Zealand
    0275429144
    You'll learn to strengthen interpersonal relationships, manage stress and handle fast-changing workplace conditions. You'll be better equipped to perform as a persuasive communicator, problem-solver and focused leader. And you'll develop a take-charge attitude initiated with confidence and enthusiasm.
     
    Trainer: Andrea Shaw
Friday, 06 October, 2017
  • Attitudes for Service (09:00 - 10:40 )
    Event Details
    Friday, 06 October, 2017
    09:00 - 10:40
    Classic Flyers
    9 Jean Batten Drive
    Mt Maunganui, Bay of Plenty 3116
    New Zealand
    0275429144
    For more details visit www.eventspronto.co.nz/dalecarnegie
    The foundation of creating a customer service culture is understanding expectations, going the extra mile, and being a customer advocate. Applying behaviours of helpfulness, genuine interest, and respect moves customers from hostile or ambivalent toward supportive and enthusiastic.
    At this seminar you will:
    1. Assess customer service attitudes to set goals for improvement
    2. Incorporate the four drivers of customer service to build customer relationships
    3. Apply attitude control principles to manage our attitudes
    4. Use conversational language to keep the interaction low pressure
     
    Trainer: Andrea Shaw
Friday, 13 October, 2017
  • Attitudes for Service (09:00 - 10:40 )
    Event Details
    Friday, 13 October, 2017
    09:00 - 10:40
    Classics Museum
    11 Railside Place
    Hamilton, Waikato 3204
    New Zealand
    0275429144
    For more details visit www.eventspronto.co.nz/dalecarnegie
    The foundation of creating a customer service culture is understanding expectations, going the extra mile, and being a customer advocate. Applying behaviours of helpfulness, genuine interest, and respect moves customers from hostile or ambivalent toward supportive and enthusiastic.
    At this seminar you will:
    1. Assess customer service attitudes to set goals for improvement
    2. Incorporate the four drivers of customer service to build customer relationships
    3. Apply attitude control principles to manage our attitudes
    4. Use conversational language to keep the interaction low pressure
     
    Trainer: Andrea Shaw
Tuesday, 31 October, 2017
  • Dale Carnegie Course (09:00 - 16:30 )
    Event Details
    Tuesday, 31 October, 2017
    09:00 - 16:30
    Classic Flyers
    9 Jean Batten Drive
    Mt Maunganui, Bay of Plenty 3116
    New Zealand
    0275429144
    You'll learn to strengthen interpersonal relationships, manage stress and handle fast-changing workplace conditions. You'll be better equipped to perform as a persuasive communicator, problem-solver and focused leader. And you'll develop a take-charge attitude initiated with confidence and enthusiasm.
     
    Trainer: Andrea Shaw
Thursday, 02 November, 2017
  • Dale Carnegie Course (09:30 - 16:30 )
    Event Details
    Thursday, 02 November, 2017
    09:30 - 16:30
    Classics Museum
    11 Railside Drive
    Dinsdale
    Hamilton, Waikato 3204
    New Zealand
    0275429144
    You'll learn to strengthen interpersonal relationships, manage stress and handle fast-changing workplace conditions. You'll be better equipped to perform as a persuasive communicator, problem-solver and focused leader. And you'll develop a take-charge attitude initiated with confidence and enthusiasm.
     
    Trainer: Andrea Shaw
Thursday, 22 February, 2018
  • Dale Carnegie Course (09:00 - 16:30 )
    Event Details
    Thursday, 22 February, 2018
    09:00 - 16:30
    Classics Museum
    11 Railside Place
    Hamilton, Waikato 3204
    New Zealand
    0275429144
    You'll learn to strengthen interpersonal relationships, manage stress and handle fast-changing workplace conditions. You'll be better equipped to perform as a persuasive communicator, problem-solver and focused leader. And you'll develop a take-charge attitude initiated with confidence and enthusiasm.
     
    Trainer: Andrea Shaw
Monday, 05 March, 2018
  • Dale Carnegie Course (09:00 - 16:30 )
    Event Details
    Monday, 05 March, 2018
    09:00 - 16:30
    Classic Flyers
    9 Jean Batten Drive
    Mt Maunganui, Bay of Plenty 3116
    New Zealand
    0275429144
    You'll learn to strengthen interpersonal relationships, manage stress and handle fast-changing workplace conditions. You'll be better equipped to perform as a persuasive communicator, problem-solver and focused leader. And you'll develop a take-charge attitude initiated with confidence and enthusiasm.
     
    Trainer: Andrea Shaw
Thursday, 03 May, 2018
  • Dale Carnegie Course (09:00 - 16:30 )
    Event Details
    Thursday, 03 May, 2018
    09:00 - 16:30
    Classics Museum
    11 Railside Place
    Hamilton, 3204
    New Zealand
    0275429144
    You'll learn to strengthen interpersonal relationships, manage stress and handle fast-changing workplace conditions. You'll be better equipped to perform as a persuasive communicator, problem-solver and focused leader. And you'll develop a take-charge attitude initiated with confidence and enthusiasm.
     
    Trainer: Andrea Shaw
 
 

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